TripMatch AI
Privacy Policy
Effective Date: November 14, 2026
Welcome to TripMatch AI. Your privacy matters to us.
TripMatch AI is an AI-powered travel discovery platform that helps visitors explore destinations, discover tours and activities, build itineraries, and connect with independent booking providers.
This Privacy Policy explains how information is collected, used, stored, and protected when you use our website.
1. Information We Collect
Depending on how you use TripMatch AI, we may collect:
- Information you provide when creating an account, such as your name and email address.
- Travel preferences, destinations, budgets, and search requests.
- Saved trips, itineraries, and favorite experiences.
- Questions submitted through our AI Concierge or Dream Search. These are processed to generate a response and are not stored or logged by TripMatch AI.
- Technical information such as browser type, device information, approximate location derived from IP address, and website usage data.
- Information collected through cookies and similar technologies.
We do not ask visitors to submit payment card information directly to TripMatch AI for third-party tour bookings.
2. How We Use Information
We use information to operate and improve TripMatch AI, personalize travel recommendations, maintain accounts and saved itineraries, respond to inquiries, protect website security, and understand how visitors use our services.
We may send service-related emails. Promotional emails will be sent only where permitted by applicable law and subject to any required consent and unsubscribe options.
3. Affiliate Partnerships
TripMatch AI may receive commissions when visitors book experiences through affiliate links.
When visitors follow a partner link, the booking provider may collect information under its own privacy policy.
4. AI-Powered Features
Our AI features process travel requests and preferences to generate recommendations.
AI-generated suggestions may contain inaccuracies. Visitors should verify prices, availability, schedules, accessibility, and booking conditions with the relevant provider.
Please avoid entering sensitive personal information into AI chat fields.
5. Cookies and Analytics
We may use cookies and similar technologies for essential website functionality, security, preferences, analytics, and affiliate referral tracking.
Where required, we will request consent before using nonessential cookies or tracking technologies.
6. Data Sharing
We may share necessary information with service providers supporting website hosting, account functionality, AI services, analytics, email delivery, and affiliate tracking.
We do not sell visitor contact lists to advertisers.
We may disclose information when legally required or necessary to protect the website and its users.
7. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information.
No internet-based service can guarantee absolute security.
8. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including account operation, security, and applicable legal obligations.
Visitors may request account or personal information deletion, subject to applicable legal requirements.
9. Your Privacy Choices
Depending on applicable law, visitors may have rights to request access, correction, deletion, or other controls over their personal information.
Requests may be submitted through our Contact Us page.
10. International Visitors
TripMatch AI may serve visitors in multiple countries. Information may be processed in countries other than the visitor's country of residence, subject to applicable legal safeguards.
11. Children's Privacy
TripMatch AI is not intended for children under 18 to create independent accounts without appropriate authorization.
12. Policy Updates
We may update this Privacy Policy when our services, technology, or legal obligations change. The current version will appear on this page.
13. Contact
For privacy-related questions or requests, please visit: https://TripMatchAI.com/contact